By navigating to the + red button at the top right of your canvas, you can begin adding Customer Interviews by selecting Interview from the drop down menu.
The Activity tab is also where you will see other Customer Interviews that have already been added by team members. If you wish to view only Customer Interviews in your activity feed, select Interviews from the card type filter. Click Clear or unselect Interviews to return to viewing all activity.
In the same way as adding an Hypothesis, the Summary section provides a space to enter a customer discovery interview transcript and any other relevant information relevant to the evidence.
Once Customer Interviews have been added, it can be connected to Hypotheses, or vice-versa. Clicking on the Connections tab will show you any existing connections between the Interviews, and you can also add or edit connections to Hypotheses.
After adding a Hypothesis Connection to your Customer Interview, don't forget to rate your Evidence by assigning it a Trending Score (from Disconfirming to Confirming). This will start to indicate how your Ideas are performing, ultimately allowing you to validate or invalidate your Ideas, which may even result in a pivot.
You're well on your way to success with LaunchPad on GLIDR! We wish you the best of luck. Feel free to explore our Help Center for further information, or reach out to us directly by clicking the chat icon in the lower right-hand corner of your screen.